Getting StartedWhy do I need a subscription to use StoryStudio?StoryStudio is a paid creative writing workspace. An active Early Access or Pro subscription is required for project features.
BillingWhat is the difference between Early Access and Pro?Both plans unlock StoryStudio. The main difference is the included StoryStudio AI request allowance.
BillingHow do I cancel my StoryStudio subscription?Use StoryStudio Billing to open Stripe billing management and schedule cancellation.
BillingDoes StoryStudio store my credit card number?No. Subscription checkout and card processing are handled by Stripe.
AI CopilotHow do I connect OpenAI to AI Copilot?StoryStudio uses a bring-your-own-provider model for AI Copilot.
AI CopilotDoes my StoryStudio subscription include OpenAI charges?No. StoryStudio's AI allowance and your AI provider's usage charges are separate.
AI CopilotWhat project information can AI Copilot use?When you intentionally use AI features, StoryStudio can send relevant project context needed to answer your request.
Projects & WritingHow do I back up a StoryStudio project?Project Settings includes a Project Backup area for keeping an independent copy of your work.
Projects & WritingCan I export my manuscript or screenplay?StoryStudio supports portable writing and project export workflows.
Projects & WritingWhat is Locked Canon?Locked Canon helps identify story facts that should be treated as established and protected from accidental contradiction.
Projects & WritingHow do I permanently delete a project?Project deletion is handled from Project Settings and is separate from account deletion.
AccountHow do I permanently delete my StoryStudio account?Account deletion is available from the account-wide StoryStudio Settings page.
AccountWhat should I do if I cannot sign in?Use the password reset flow first. If you still cannot access the account, the public Support Center works without signing in.
Privacy & SecurityAre StoryStudio projects private?StoryStudio is designed around private, authenticated project access.
Getting StartedHow do I contact StoryStudio Support?Use the public Support Center or email support@storystudioai.net.